Custom-built CRM, wisely done.

HubSpot that finally fits how you work.

Your business has outgrown a generic CRM. We diagnose how your teams work, then engineer the objects, automations, and integrations your operation actually needs. Every decision has a purpose, and your team knows why it was made.

HubSpot expertise for teams in Brazil and the US

Free CRM Analysis

Get your HubSpot diagnosis

Tell us where you're at. We'll show you exactly what needs fixing.

Please enter your name.
Please enter a valid email.

No spam. We'll only reach out about your diagnosis.

Our stack

The tools behind every build

We combine these platforms to structure, automate, and scale how your team operates.

HubSpot

CRM & marketing automation

Make

Visual workflow automation

Zapier

App-to-app integrations

Canva

Design & brand assets

Lovable

Rapid app & site building

Claude

AI strategy & content

Gemini

AI research & analysis

Google Workspace

Docs, sheets & collaboration

Slack

Team communication

Our process

From diagnosis to adoption

A considered build starts with the real process, not a template.

01

Start with a diagnosis

Map your current CRM and the work your teams need it to support.

02

Design the architecture

Choose the right objects, data structure, and workflows.

03

Review the plan

Agree on priorities before implementation begins.

04

Build and validate

Configure, test, and explain the system to your team.

05

Support adoption

Keep improving the CRM as your operation changes.

Why CustomWiser

Technical judgment, not another template.

We work at the intersection of strategy and execution. The goal is a CRM your teams can use every day, not a complicated system that only looks complete on paper.

Purposeful customization

Custom work solves a defined business problem. It is never decoration.

Applied intelligence

We diagnose before making technical decisions, rather than guessing at the setup.

Technical transparency

You understand what was built, how it works, and why it belongs in your CRM.

Long-term partnership

Your CRM evolves with your business. We stay close as your needs change.

Simplicity that scales

We add complexity only when it creates real value for your team.

Who we work with

Built for the teams using your CRM

Marketing, sales, and service need a shared system that reflects their different work.

Marketing Teams

We connect campaigns, contact data, and follow-up so marketing can see what brings in qualified demand and where it goes next.

WorkflowsCampaignsEmail marketingLanding pagesLead generation

Sales Teams

We structure pipelines around your actual sales stages and remove manual handoffs that slow deals down.

Pipeline structureSales automationPlaybooksSequencesLead routing

Customer Success

We connect service history, requests, and customer signals so your team has the context to respond well.

Ticket pipelinesInbox managementCustomer journeysRetention workflows

For your business

Built around your operation

For businesses that have outgrown generic CRM setups.

Service-based businesses

From moving companies to construction, consulting, and other service operations.

We connect sales and delivery records so teams see the same customer history.

B2B companies

Complex sales cycles, multiple stakeholders, and long deal timelines.

We model complex sales cycles and reporting around the way decisions are actually made.

Digital & online businesses

From course creators to SaaS and info products.

We connect acquisition, lifecycle data, and customer handoffs in HubSpot.

Marketing agencies & partners

We provide the technical HubSpot capacity behind your client work.

We design and deliver custom CRM architecture you can explain to your clients.

Growing companies & scaling teams

From early-stage to structured operations.

We replace ad hoc fields and workarounds with structure your growing team can trust.

E-commerce & retail

Online stores, subscription models, and omnichannel retail operations.

We connect purchase data, service history, and lifecycle workflows across systems.

Services

What we build

The HubSpot capabilities we design around your processes.

HubSpot ImplementationCRM ArchitectureData MigrationCustom PropertiesPortal SetupCRM AuditEmail TemplatesCampaign SetupLead ScoringSegmentationLanding PagesA/B TestingPipeline StructureSales AutomationLead RoutingForecastingMeeting SchedulingTicket PipelinesKnowledge BaseNPS SurveysHealth ScoringWorkflowsNurturing FlowsSequencesChatbotsDashboardsCustom ReportsFunnel TrackingAttributionData CleanupMake / ZapierAPI & WebhooksCRM SyncGDPR ComplianceMulti-Language SetupAI WorkflowsABM StrategyRevenue AnalyticsTask AutomationInternal Tools

About

The person behind CustomWiser

AS

Ademar Salgosa

Founder

Hi, I'm Ademar. I've spent the last 7 years working inside HubSpot, helping companies in Brazil and the US turn a messy CRM into one that actually drives revenue. I've worked across every HubSpot hub, Marketing, Sales, Service, and Operations, and partnered with everything from growing startups to large institutions that needed their CRM rebuilt to match how they really operate. CustomWiser exists because most companies don't need a giant agency retainer, they need someone who knows HubSpot well enough to just fix it and keep it working.

Testimonials

Client perspectives

★★★★★

"CustomWiser completely transformed how we use HubSpot. Our team is finally aligned and our processes run like clockwork."

Sarah Mitchell

VP of Operations, ScaleUp Inc.

★★★★★

"We finally have full visibility into our CRM operations. The transparency and structure changed how we work day to day."

James Rodriguez

Head of Marketing, GrowthLab

★★★★★

"The level of efficiency and clarity is exactly what we needed. It feels like having a dedicated CRM team without the overhead."

Emily Chen

COO, Nextera Solutions

Start with clarity

Let's find what your HubSpot actually needs.

Tell us how your CRM works today. We'll identify where the structure needs to change before recommending what to build.

Book a Diagnosis